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The Basics

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Why would I pay a monthly membership if I do not visit the doctor often?

At Nurture Well Center, your wellness is our priority and  we want to maintain that health. Nurture Well Center anticipates seeing patients at least four times a year for virtual/in person visits to complete Quarterly Lifestyle Medicine Assessments as part of the practice model.  Wellness programs are also included in the membership. This in addition to your physical and acute care needs. Monthly payments keep healthcare costs consistent and affordable, while providing increased access to Dr. Towolawi in a timely manner.

What is a sponsored membership?

 

Some families and individuals are unable to afford membership to a direct primary care practice.  We believe everyone deserves great PREVENTATIVE and medical care. We currently have a waitlist for patients who are unable to afford care and are hopeful to secure sponsored care at Nurture Well Center. When you opt for sponsoring a membership, we pull in someone off this list to become a reduced cost or free member, based on their financial need. Some only need sponsorship for a short period of time, perhaps during a job loss, and others need long-term sponsorship. We believe strongly in community-supported healthcare. ANY monetary amount given towards sponsoring a member is one way to help support those families and individuals in need of quality healthcare.

What if I need medical care while I’m traveling?

We can usually care for you even when you’re away from home. Many illnesses can be diagnosed and treated by communication through phone, secure text, and virtual visits. If necessary and appropriate, we can call prescriptions into the pharmacy nearest you (domestic locations only).

No, concierge care bills a patient’s insurance and requires payment of a large, annual retainer fee.


Concierge medicine and Direct Primary Care are often used interchangeably but, although they do share some similarities, there may be significant differences depending on the practice. Both concierge and DPC limit patient panel size and charge a monthly or annual fee, but concierge fees are usually higher, sometimes up to thousands of dollars a year. Another significant difference is that concierge medicine often continues to charge co-pays for each visit and bill insurance. DPC is a model based on a direct relationship between the physician and the patient, bypassing insurance to reduce costs, making it more affordable for patients. No co-pays. No deductibles No hidden charges !

Direct Primary Care (DPC) is a newer model of healthcare delivery that is about ten years old. To avoid the challenges of insurance and administration, physicians partner with patients directly and provide care with affordable, membership-style pricing.

What is direct primary care?

Is Nurture Well Center considered concierge care?

How will I know if Nurture Well Center is the right fit for me?

To learn more about Nurture Well Center, schedule a complimentary meet and greet visit here.

What kind of commitment is required to become a member?

Nurture Well Center members sign a patient enrollment agreement, but there is no contract in regards to patients being locked in to services for a certain length of time. Patients may cancel their membership with 30 days notice.

 

What happens if I need to be hospitalized?

When hospitalization is necessary we will collaborate with the hospitalist during your hospital stay.  We are able to make social visits to our hospitalized patients and encourage you to let us know if you are hospitalized.

Do you see children in your practice?

 

Yes! We are a family medicine practice, accepting patients of all ages, from newborns on up. 

Will I need insurance if I am a member?

Yes, we recommend that you have insurance even though we do not bill insurance. It's important to have some sort of coverage for emergencies, hospitalizations, long-term care, specialists, and unexpected illnesses. Many DPC patients opt for a higher deductible plan with an HSA to save for emergencies and since DPC does not charge your deductible, this can save patients hundreds to thousands of dollars in medical bills each year.

Can I Use My HSA/FSA To Pay For Services?

You should be able to use your Health Savings Account/Plan (HSA/HSP) or Flexible Spending Account (FSA)  to pay for membership services.  Always verify with your employer about this. Both types of accounts can be used for labs, imaging and medications.

I have Medicare, can I still join the practice? 

We currently have a waitlist for Medicare patients. Once that waitlist opens, you only need to sign a one time waiver declaring that neither you nor your doctor will directly bill Medicare for services.

What is your policy on controlled substances?

We believe that controlled substances, both narcotics ( Norco, Oxycontin, Percocet, Vicodin, etc.) and benzodiazepines (Ativan, Klonopin, Valium, Xanax, etc), have a limited role in primary care and therefore Dr. Towolawi prescribes them rarely and only very sparingly.